Shipping policy
Last updated: August 17, 2025
At Ri-Kyia's Beauty Supply, LLC, we are committed to getting your beauty essentials to you quickly, affordably, and securely. Please review our shipping policy below:
Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- During high-volume periods (sales, holidays, product launches), processing may take an additional 1–3 business days.
Shipping Rates & Delivery Estimates
- Standard Shipping (3–7 business days): Calculated at checkout
- Expedited Shipping (2–3 business days): Available at an additional cost
- Local Pickup (O’Fallon, MO location): Free – ready within 24 hours (you’ll receive an email confirmation once your order is ready).
Delivery times are estimates and may vary depending on carrier delays beyond our control.
Shipping Locations
- We currently ship within the United States.
- At this time, we do not offer international shipping.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Please allow up to 24 hours for tracking details to update.
Damaged, Lost, or Stolen Packages
- Ri-Kyia's Beauty Supply, LLC is not responsible for packages that are lost, stolen, or delayed once in the possession of the carrier.
- If your package is lost or damaged, please contact the shipping carrier directly.
- For additional assistance, you may email us at customerservice@rikyiasbeautysupply.com, and we will do our best to support you.
Incorrect Address
- Customers are responsible for ensuring the correct shipping address is entered at checkout.
- We cannot guarantee address changes after an order is placed.
Questions?
For any shipping-related inquiries, please contact us at:
📧 customerservice@rikyiasbeautysupply.com
📞 (636) 294-0453